Today marks the start of an article series by Jeff Molander that highlights case studies and research focused on real businesses using social media to create leads and sales. Over the next few weeks, Jeff will take us beyond Likes, friends, and followers and show us what’s required to build lasting loyalty and earn repeat customers with social media.

Knowing how to update your Facebook page, write an engaging blog, or create a viral YouTube video is, commercially speaking, worthless without knowing how to make them produce sales. Right? The truth is this: social media’s sudden arrival and instant popularity is causing most corporate marketing managers, executives, and small business owners to lose perspective on the ultimate goal—selling. In this struggling economy, putting bread on the table trumps being most “liked” or highly “engaged with.” Doesn’t it?

Donde Esta El Revolution?

The jury is out. Most businesses dipping toes in social media waters are not experiencing a clear, focused understanding of it, let alone netting customers. Most of us are enthusiastic about advances like Facebook but we’re rarely seeing them in a useful, practical way. Yes, social media gives us the ability to instantly and ubiquitously observe and react to customers like never before. But for most of us, the social media revolution has yet to reveal a clear path forward beyond running out and “just doing it.”

A year ago, my frustration finally piqued. I could not find a practical resource explaining how social media could be applied in ways that generate sales. There were scads of books expounding on the importance of things like Twitter—and how to use them—but none clearly explained how to sell goods and services with social media. Even more perplexing, more experts were claiming social media’s arrival represented a revolution. Yet in practice, most businesses were experiencing the same, mediocre results from social marketing that traditional advertising was producing. At best, most of us were grabbing at the fleeting attention of customers.

I kept wondering, beyond the hyped-up keynote speeches and sexy YouTube videos comparing Facebook’s population to that of countries, shouldn’t we be seeing more “socially revolutionized”  businesses? Where were they?

The Adventure of a Lifetime

I decided to set out and discover exactly how those who were quietly selling using social media were doing it. I realized these businesses, and the people running them, knew something that we didn’t; they likely had common practices powering their success. I also committed myself to examining a personal hunch: that the so-called social media revolution might be a lie—a false “paradigm shift” foisted upon business folks by charlatans looking to make a fast buck. I would find out if my instincts were right. Thus began my adventure.

A year’s worth of research confirmed my suspicions. While doing the leg work for my book, I discovered an exciting opportunity. There’s a chance for more of us to generate tangible business leads and sales using social media platforms. It took me a while but I found people like Amanda Kinsella who is selling dozens of heating and air conditioning systems and service contracts each month on Facebook.

Then I met entrepreneur, Marcus Sheridan who is busy selling big-ticket luxury items, at record pace, in a down economy. River Pools & Spas is selling more in-ground, fiberglass swimming pools than any business in North America using a fiberglass pool resource blog. Marcus is even increasing his profit margin, shortening his sales-cycle, and creating a new revenue stream using that same blog.

I discovered large corporations cracking the nut too. Software and services giant, Intuit is convincing more customers to sign up for its Online Payroll product using social media. Investment and property management firm, Jones Lang LaSalle is generating leads on seven-figure commercial real estate deals using YouTube. I also found examples of banks using social media to increase customer share-of-wallet (diversifying product portfolios) and acquiring new customers at record pace. Retailers like rural lifestyle stores, like the Tractor Supply Company, are using video-driven educational approaches to acquire new customers and grow purchase activity, too.

The Truth About Social Media

In doing this research, I uncovered the surprising truth: Selling with social media didn’t just happen as part of “good engagement” and had little to do with fluffy concepts like “positive brand sentiment.” Selling with social media requires ignoring the over-hyped “wisdom” of popular business gurus and returning to basic, rather un-sexy marketing principles.

For instance, my research revealed direct response marketing is at the heart of successful digital marketing campaigns that sell. All of them. The practice itself is not being revolutionized; instead, it’s being applied on the Internet using innovative tools like Facebook. The core principles behind “what’s working” is what has always worked. There was no revolution, only the chance at evolution.

Best-selling author, speaker, and conversion specialist, Bryan Eisenberg says there’s no question the impact social media is having on people’s lives. From breaking news, political revolutions, and connecting to old friends, social media is touching our lives in meaningful ways every day.

“But,” Eisenberg says, “with all the stories you’re hearing about Facebook, Twitter, blogs, LinkedIn, Google+ and other social networks, the one question you should be asking is ‘how [exactly] can my business make money with social media?’”

What do you think?


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Want to Sell with Social Media? Get Back to Basics

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As part of the ReveNews 2012 Affiliate Industry Preview Series, I interviewed affiliate marketing industry leaders to get a sense of their plans and goals for 2012. Today’s interview is with Affiliate Window’s Kevin Edwards, Strategy Director, and Anthony Clements, Client Services Director, regarding both Affiliate Window and buy.at‘s outlook in 2012. Both are properties of Digital Window.

Angel: How do you feel about the health of the Affiliate Industry overall?

Kevin: The affiliate industry in the UK is strongly positioned. Since cost per acquisition became the common currency a few years ago we’ve seen the emergence of what I’d call affiliate “brands,” a handful of spectacularly successful affiliates who are driving our industry mainstream. This is obviously a positive development as it means we stand to take a greater slice of advertisers’ online marketing budgets, but it also brings challenges, first and foremost in the area of transparency.

This is something we’ve always taken seriously as a network and have invested heavily in developing tools and technology to offer our affiliates, agencies, and advertisers greater clarity in all areas of promotion. This also extends to how exposed they are to unethical activity. In 2011 we invested a six figure sum in exceptionally robust checks and balances to ensure advertisers’ confidence in the channel grows alongside the burgeoning range of affiliate promotional opportunities.

Angel: Beyond posting coupons, how would you like to see affiliates use social media? 

Kevin: A selection of our larger advertisers have enjoyed success advertising on Facebook, but this can have a prohibitively expensive barrier to entry for our base of small-medium enterprise (SME) clients. Where we have seen some development from our larger affiliates is how they’ve embraced truly multi-channel efforts; so rather than just relying on one promotional method, they are using all the social media outlets. The major affiliates see Twitter, Facebook, et al, as central to their endeavors to drive not just sales but build their brand as well as offer additional coverage for more engaged advertisers.

Angel: What excites you most about mobile?

Kevin: We’ve tracked the progress of mobile on our network for the last 18 months and have seen staggering growth. Since we started looking at the statistics back in 2010 our traffic has increased sixfold. Whilst click to sale conversions are lower for handsets than our standard desktop transactions, we’re still posting around three to four thousand sales from mobile handsets and tablets daily. This sounds exceptionally exciting and clearly from the figures alone it is, but there is a warning attached: if advertisers don’t add tracking to their m-commerce sites, affiliates will have no incentive to develop their own mobile offerings. That said we have seen success, primarily with incentivized traffic offering coupon and in-store redemption cash rewards. I fully anticipate our more engaged advertisers will demand mobile strategies to sit alongside their standard “desktop” affiliate program within the next 12 months.

Angel: In what type of affiliate (coupon, loyalty, etc) would you like to see more of?

Kevin: See above! We’d love affiliates to start approaching us with mobile strategies, either with new technology they’ve developed or as an extension to their current promotional methods. I think advertisers “get” that coupons and loyalty are key parts of the affiliate channel, but we need to continue to diversify for the health of the industry. This will require investment from all parties and is something we’re actively pursuing in the form of tenancy and hybrid payments for more content-based, brand advocate affiliates, telephone-tracking solutions, retargeting in its many forms, and mobile search.

Angel: A lot of scrutiny has been placed on the SOPA legislation. How will it impact things if legislation like it passed?

Anthony: SOPA is a law that essentially will allow swift and potentially misguided censorship of information available on the internet. It has ramifications far beyond affiliate marketing, however, if passed, it will permit federal organizations to bar advertising networks such as ourselves to conduct business with websites suspected of infringing copyright regulations. Affiliate networks will have to be additionally vigilant regarding compliant publisher sites, however, Digital Window places a great deal of emphasis on monitoring our publisher base to ensure we provide high-quality partners who adhere to the network’s stringent code of conduct. This means Digital Window is well placed to act if this bill does pass into law, however, the implementation could have unintentional negative consequences to lots of affiliate sites. In particular, it could see entire domains blocked for non-compliant content on a single blog or webpage, while it also sets uncharted precedents for freedom of information across the internet.

Angel: Is there similar legislation like SOPA in Europe?

Anthony: There is not a specific law that so closely regulates online information in Europe. However, the EU has recently implemented its Privacy Directive to regulate how cookies are used across the internet. It is a far-reaching Directive that has now been passed into law in the UK, which will mean further information and options are needed for users before internet sites place cookies on a user’s machine. We have yet to see how this will impact the affiliate industry and others like us, however, we fully support further transparency for the end user as long as the online experience for that user is not adversely affected.

Angel: How did Illinois passing the so-called Amazon tax impact the industry? Have we seen the worst of it?

Anthony: The Amazon tax has actually been passed in a number of states, and has even been passed and subsequently repealed in some others. We are destined to see the worst of these state-specific tax laws over the next few years, especially if they continue to be passed in states with large online industries. Effectively, it means any publisher based in that state can no longer have a relationship with impacted online retailers, as the retailer cannot afford to have a “nexus” relationship exist in that state.  We have seen some publishers move the location of their entire businesses—including offices and personnel—to another state just to avoid the impact of the Amazon tax. In the near future we will know for sure whether the benefits it brings to a state’s economy outweigh the negative impact on jobs and businesses that might be forced to close down or leave the state.

Angel: How did the transition to being part of Digital Window impact things in 2011?

Anthony: It was an exciting year for the company, bringing change as well as consistency of ownership. Digital Window took control of buy.at in February 2010, and buy.at has gradually been blossoming under the guidance of a company that has its roots in the affiliate industry. Digital Window grew from similar beginnings to those of the buy.at network, so its senior staff often appreciated the challenges of being a small company looking to grow by doing the right things in a competitive market. The two companies shared an ethical view about how affiliate marketing should be conducted, and since the merger Digital Window has added tools that refine buy.at’s integrity-focused approach to the industry. Digital Window brings expertise, innovative technology, and a service-led approach to the buy.at network, which will hopefully see the company make big strides in 2012.

Angel: With so many properties: Affiliate Window, Digital Window, buy.at do you feel there is a branding issue?

Anthony: It’s true to say it could be confusing from an outside perspective, and it’s something we intend to change during the course of 2012. Branding is important, but our primary objective in 2011 was to strengthen the things that underpin our business, which are service, technology, innovation, and ethics.  These business principles stand up no matter what banner they hang under.

With these things aligned, our intention for this year is to present something unified to our international clients. With this in mind the buy.at brand will come to a natural close in the first half of 2012 and be replaced by Affiliate Window. This will happen in conjunction with the launch of some cutting-edge, new technology, some of which has been based upon the successes of Affiliate Window in the UK but is specifically tailored to the U.S.  It makes sense to continue this under the umbrella of Affiliate Window in the U.S.

Angel: At the A4U Awards, Affiliate Window won the Publisher’s Choice for the fifth year in a row. What do you attribute that success to?

Anthony: Undoubtedly the publishers themselves, and not solely because the award is voted for by publishers. We couldn’t have built such a successful network without the buy-in, support, and hard work of the publisher community. The Publisher’s Choice of Network is a reflection of the engagement the publishers have enjoyed with the network over the years. We have tried to provide a simple yet effective platform for their affiliate marketing, while complementing that with support, approachability, and understanding of the challenges publishers face.

As a network, we always sit between advertisers and publishers, trying to balance the requirements of both sides. However, we have always championed the cause of publishers, supported an ethical approach to affiliate marketing and not shied away from backing the rights of publishers when we feel the situation has demanded it. Of course, we don’t expect to win the award every year, but we have confidence that if we continue to take the right approach to the publisher community and provide them with innovative tools, reliable tracking, and engaged support we will always be a well-regarded affiliate network.

Angel: What are buy.at‘s goals in 2012 in the U.S.?

Anthony: This year our aims are to consolidate the successes of 2011 and bring large-scale innovation to the U.S. market. We have a track record in the UK of building innovative solutions aimed at both advertisers and publishers. Some really exciting technology is planned for release in 2012, and we feel it will make a change to how affiliate marketing is viewed in the U.S. Our approach is ethical and transparent performance, and we feel the platform changes that we have lined up for 2012 will reflect that and lead to much better engagement between advertiser and publisher. It will be exciting times for the industry, as well as us, and we hope both advertisers and publishers will feel the benefits.

Photo credit: Affiliate Window


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Affiliate Industry 2012 Preview: Anthony Clements and Kevin Edwards of buy.at

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This year will be an interesting one for any number of reasons, not the least of which are three areas that represent emerging opportunities for online marketers.

1. Online Ad Spending Overtakes Print Ad Spending

For the first time, online ad spending this year will exceed the total amount spent on newspapers and print magazines, according to eMarketer. By the end of 2012, online ad spending will reach $39.5 billion, while total print spending will be $33.8 billion ($19.4 billion in newspaper ads and $15.4 billion in magazine ads). Over the next five years, eMarketer predicts online ad spending will grow to as much as $62 billion, while print advertising will remain stagnant at no more than $32.3 billion by 2016.

Interestingly, television ad spending in the U.S. is projected to continue to grow, from $64.8 billion in 2012 to $72 billion by 2016. However, the gap between television advertising and online advertising will shrink significantly over the next five years. As Internet-enabled and smart TVs gain market share, consumers will care less about where their content is coming from. Television channels and Internet content may blur, presenting new opportunities for integrated ad buys.

While not unanticipated, it is big news that print advertising is being supplanted by online advertising. This always seemed to be an inevitability, but this year it becomes a reality. When we look back, we’ll be able to say that 2012 was the true turning point for the media world. In fact, the robust growth of both online and television advertising, in combination with the rise of digital newspapers, magazines, and eBooks, suggests that traditional print has reached the point of no return. There is already a lot of mad scrambling by print publishers to reinvent their businesses in digital life forms.

Finally, the marketplace is validating the dominance of online media.

2. Social E-Commerce is on the Rise

Another area that promises to emerge in 2012 is social e-commerce. When all the data is in, only about $1 billion of goods will have been sold in 2011 in the U.S. through social media, according to Booz & Company. However, this amount will grow to $3 billion in 2012 and should reach $14 billion by 2015. The lion’s share is expected to come in through Facebook.

We are all aware of the impact social media has had on the way we communicate, but retailers, advertisers, and online marketers are at the very beginning of the social e-commerce curve. Krista Garcia, an analyst with eMarketer, says:

“It is not surprising that shopping and socializing—activities that complement each other in the real world—are beginning to converge online as well. As social media, and Facebook in particular, plays a larger role in consumers’ lives, people are becoming accustomed to performing routine tasks like reading news, watching videos and listening to music, as well as discovering products and shopping, all while staying logged in to a single site. Instead of compartmentalizing daily routines, social media users are treating Facebook as a one-stop platform.”

Think of the opportunity social e-commerce could present to your business and be ready to put it to good use.

3. Smartphones Fuel Mobile Advertising

A third key growth area is mobile advertising. Mobile ad spending in the U.S. exceeded $1 billion ($1.226 billion) for the first time in 2011, according to eMarketer. In 2012, it will grow to around $1.8 billion, increasing to almost $4.4 billion in 2015.

There will also be a shift in the mobile formats used by advertisers. In 2011, messaging outpaced banners and rich media, search, and video. In 2015, however, eMarketer projects that search will take over the lead, followed by banners and rich media, messaging and video.

Mobile advertising is a new and important opportunity for online marketers. If you don’t have a mobile advertising strategy yet, it’s time to get moving.

A Brave New World

Taken in combination, these three major market shifts will make 2012 significant as the starting point of a fundamentally different time for online marketing. From this point forward, online advertising will dominate, social e-commerce will emerge as not only viable but preferable, and the mobile platform will be commonly accepted and utilized for advertising.

Online marketers who know how to take advantage of these areas will be in a position to flourish.


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Spring Comes Early Online: 3 Marketing Trends Bloom in 2012

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As part of the ReveNews 2012 Affiliate Industry Preview Series, I interviewed affiliate marketing industry leaders to get a sense of their plans and goals for 2012. Today’s interview is with Shawn Collins, Co-Founder of Affiliate Summit.

Angel: How do you feel about the health of the Affiliate Industry overall?

Shawn: As far as I can tell, the industry is very healthy these days. The primary indicator for me is Affiliate Summit, and our attendance has grown consistently year to year since we started in 2003. Recessions, state legislation, and other hurdles have not stopped or even slowed the growth.

Angel: Beyond posting coupons, how would you like to see affiliates use social media?

Shawn: I think we’re still just figuring it out. I am using social media as a means to effectively broadcast my content, and I see more and more affiliates using social platforms like Shareist and Pinterest to build their affiliate activities.

Angel: What excites you most about mobile?

Shawn: Just the sheer opportunity with mobile has me licking my lips. As smartphones and tablets mature, mobile is sure to be a brave new world for affiliate marketers.

Angel: What type of affiliate (coupon, loyalty, etc) would you like to see more of?

Shawn: I am biased, because I’ve been an original content affiliate since 1997, but I would really like to see more affiliates produce their own content. And not that garbage with spinning software—real, original, quality content!

Angel: A lot of scrutiny has been placed on the SOPA legislation. How will it impact things if legislation like it passed?

Shawn: I suppose the most direct impact could be that affiliates will be hampered when trying to get their information distributed.

Angel: How did Illinois passing the so-called Amazon tax impact the industry? Have we seen the worst of it?

Shawn: I think the starkest example was Tim Storm moving the operations of FatWallet. So many other affiliates are one-person shows, and they don’t have the ability to move, so they were effectively forced out of the business by a bunch of ignorant politicians. It is my hope that we see federal legislation in the near term to make state laws superfluous. But that’s hard for me to even say, because I’d always like to see less government, and if CAN-SPAM is any indication, the good guys suffer and the bad guys go offshore when the government gets involved.

Angel: Are you surprised by the growth of the regional Affiliate Summit meet-ups? What are your plans for them?

Shawn: Not at all. There is such a hunger for information on the local level by so many folks who don’t have the time or money to make a trip to a conference. It’s been fun to see the meetups help some people break into the industry and others mature their affiliate marketing efforts. I’d love to see the meetups expand to more cities and countries, and maybe even have a series of mega-meetups in various cities where we do a day of workshops.

Angel: What are Affiliate Summit’s goals in 2012?

Shawn: We’d like to grow in all areas, not just the physical conferences. We want to expand our reach with our webinar series, meetups, FeedFront magazine, and the audience that watches our free videos of sessions from past Affiliate Summits.

Photo credit: Shawn Collins


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Plug pulled on SOPA, PIPA postponed

Internet companies and users who opposed two bills aimed at stopping online piracy are celebrating two victories this week, with the January 20 withdrawal of the Stop Online Piracy Act (SOPA) and the Protect IP Act (PIPA).

ReveNews reported last week that scales were beginning to tip in the debate, but with widespread self-imposed blackouts online January 18, mass support for petitions against the bills, backpedaling from senators, and public protests, the issue has concluded with a decisive triumph for SOPA and PIPA opponents.

Both bills have now been tabled, a situation Mashable likens to “legislative limbo.” So much has happened in just the past few days, that it is difficult to pinpoint exactly what it was that turned the tables in this debate, but Mashable offered a handy timetable of events leading up to its conclusion.

On January 13, the authors of both SOPA and PIPA removed the DNS-blocking provisions in either bill, which had been widely criticized by many of the bill’s detractors, who “claimed that interfering with DNS would destabilize and slow down the Internet while failing to prevent online piracy.” January 14, the White House issued a statement in response to an online petition of SOPA, offering an albeit conservative an guarded opposition to SOPA as flawed legislation:

“While we believe that online piracy by foreign websites is a serious problem that requires a serious legislative response, we will not support legislation that reduces freedom of expression, increases cybersecurity risk, or undermines the dynamic, innovative global Internet.”

Making good on a promise made the previous day, a number of major sites, namely Wikipedia and Reddit, went dark January 18, in protest of the legislation, though they allowed inconvenienced users to read up on SOPA and PIPA and offered information about how to contact elected officials regarding the bills.

Google did not censor its content, but blacked out its logo as a sign of its opposition, and collected 4.5 million signatures for its anti-SOPA petition in just one day.

Meanwhile, the top five trends on Twitter that day were SOPA- or PIPA-related, and 2.4 million Tweets about SOPA were sent between noon and 4 pm. Offline, over 1,000 people assembled for a protest in front of the New York offices of Senators Chuck Schumer and Kirsten Gillibrand, supporters of both SOPA and PIPA.

The next day, January 19, Congress kept quiet on the issue, though they were perhaps the only ones to do so:

“During the CNN Southern Republican national debate, every Republican presidential candidate took a stance against the bills. When SOPA and PIPA were mentioned during the debate,” wrote Mashable, adding “it was an indication that the issue had gone mainstream.”

Finally, January 20, PIPA’s author, Senate Majority Leader Harry Reid announced: “In light of recent events, I have decided to postpone Tuesday’s vote on the Protect IP Act,” which had originally been scheduled for January 24.

And, that same day, SOPA’s chief sponsor Lamar Smith said he would be withdrawing the bill “until there is wider agreement on a solution.” This was accompanied by a full statement, in which Smith stood by the need for legislation combating online privacy, vowing to “continue work with copyright owners, Internet companies, financial institutions to develop proposals that combat online piracy and protect America’s intellectual property.”

Though most are claiming the outright death of these bills, with phrases like “RIP SOPA” and “the week SOPA died,” others, like TechFlash’s Greg Lamm, and Mashable’s Lance Ulanoff warn that issue could be far from over.

Citing the arguments of SUNY Geneseo Political Science Dept. Professor and Chair Jeffrey Koch, Ph.D., Ulanoff writes that:

“SOPA and PIPA are dead, but only in the way a zombie is dead [...] They or something like them will rise up again in 12 months. The new bills may even start dragging themselves around the halls of congress right after the November’s presidential election. Future versions will likely try to address the same persistent issue of piracy, and they will be just as hard to read and understand as today’s ‘dead’ versions of SOPA and PIPA.”

Megaupload shut down by F.B.I.

The New York Times (NYT) reported January 19 that one of the world’s leading file-sharing sites has been shut down as “the Justice Department and the Federal Bureau of Investigation seized the Web site Megaupload and charged seven people connected with it with running an international enterprise based on Internet piracy.” Two sites, Megaupload Limited, and Vestor Limited, have been charged.

The Department of Justice (DOJ) issued a statement on the indictment January 19, calling the case one of “the largest criminal copyright cases ever brought by the United States,” and calling Megaupload “an international organized criminal enterprise allegedly responsible for massive worldwide online piracy of numerous types of copyrighted works.”

Among the seven people charged, four have been arrested, including Megaupload’s founder, Kim Dotcom. The other three have not yet been apprehended, but all seven could face 20 years in prison.

Considering all the recent dialogue on the subject of online piracy brought about by the SOPA debate, the case comes at an interesting time. Though, as TechCrunch notes,

“This isn’t completely about piracy [...] The Justice Department asserts that the seven individuals and two corporations, Megaupload Limited and Vestor Limited, were involved in other criminal activities. They were charged with engaging in a racketeering conspiracy, conspiring to commit copyright infringement, conspiring to commit money laundering and two substantive counts of criminal copyright infringement.”

Anonymous has also responded to the case, Tweeting January 19: “The government takes down #Megaupload? 15 minutes later #Anonymous takes down government & record label sites. #ExpectUs,” adding that their actions would be “the largest attack ever by Anonymous.” The hacker group claimed responsibility for attacks on the DOJ’s website as well as those of Universal Music, the Recording Industry Association of America, and the Motion Picture Association of America. The group also warned that the F.B.I. would be their next target, according to TechCrunch.

Facebook’s IPO will come in May

Citing “multiple sources,” The Wall Street Journal‘s AllThingsD reported January 19 that we can expect Facebook’s IPO near the end of May, possibly in the third week.

If that’s the case, the company will have to file its documents with the Securities and Exchanges Commission (SEC) within a month. And, provided Facebook doesn’t run into any complications (as did Groupon), their May debut on the stock market could spell one of the largest web IPOs of all time, raising $10 billion for a valuation expected to reach $100 billion.

AllThingsD writes that, unlike some other tech IPOs, “Facebook’s is probably going to hew to a more traditional offering script [...] That is likely to include a hefty consortium of irksome investment bankers.”

Apple to publish textbooks on the iPad

In an education event held in New York January 19, Apple announced a new category in its iBook store that the company says will revolutionize the textbook, citing the current disappointing global standing of US students in subjects like math, reading, and science.

According to Mashable, Apple hopes that their new textbook experience for the iPad will eventually cover “every subject, every grade level, for every student,” with features that offer students glossary definitions and interactive reviews, and allow them to highlight sections of text with a fingertip.

For the time being, however, Apple is launching the platform with high school textbooks from publishers Houghton Mifflin Harcourt, McGraw-Hill, and Pearson.

The physical equivalents of the textbooks Apple intends to make available on the iPad can range about $200, whereas two of the digital texts Apple plans to offer will be priced at under $15. This may seem like a good way to make educational material more widely available, though as Econsultancy notes, “not every student can afford an iPad, and schools are broke.”

Lovefilm gets ABC content

After watching competitor Netflix launch in their territory last week, UK-based Lovefilm seems to be amping up their library of movies and TV series.

Earlier this month, they signed an agreement with BBC, similar to one Netflix had made with the content provider. And now, their latest deal with ABC will give users of the Amazon-owned service access to complete seasons of series like Desperate Housewives, Lost, and Grey’s Anatomy, to name a few.

At this point, Netflix and Lovefilm have a lot of overlap in the content they offer and, as Mashable reports, “With such similar content offerings, consumer choice is likely to be dictated by price. A month before Netflix’s launch in the UK and Ireland, Lovefilm cut the price of its streaming-only service to £4.99 per month — a full pound cheaper than Netflix.”

Jerry Yang, Yahoo co-founder, resigns

In a statement to the board January 17, Yahoo founder Jerry Yang announced that he would no longer have any part of the ailing web company.

“My time at Yahoo, from its founding to the present, has encompassed some of the most exciting and rewarding experiences of my life. However, the time has come for me to pursue other interests outside of Yahoo,” Yang wrote, “ I am enthusiastic about the appointment of Scott Thompson as chief executive officer and his ability, along with the entire leadership team, to guide Yahoo into an exciting and successful future.”

Amid speculation as to Yahoo’s future, Yang’s resignation comes just as Thompson, a former PayPal executive, steps into the role of CEO at Yahoo. Though, as the New York Times (NYT) notes, “Mr. Yang did not give a reason for his departure, [...] it occurred as the company undergoes a strategic review under a new chief executive, Scott Thompson, on whether the company should sell off its Asian interests and focus on its media assets.”

Opinions are divided as to whether or not Yang’s resignation is a good thing for the company. As quoted by Econsultancy quoted Don Dodge, Developer Advocate at Google referred to Yang’s role in blocking an acquisition by Microsoft in 2008:

“Jerry blocked the sale to Microsoft, and has been an obstacle for other potential buyers. Nothing could get done on deals for Yahoo Japan and Alibaba while Jerry was there. The stock price couldn’t move will all these issues. But from a company perspective, Jerry is the heart and soul of the company. He will be greatly missed.”

Meanwhile, Allen Weiner, a Gartner analyst, told the NYT that, with Yang’s resignation. “Yahoo is losing the last piece of what was viewed by many as a stumbling organization.”

Investors seem to agree with Weiner. Yahoo’s shares gained more than 3 percent in after hours trading following the announcement.

This week in marketing studies and reports:

Smartphone and tablet ad impressions way up in 2011

In their 2011 Mobile Market Review, released January 17, inMobi found that global smartphone ad impressions grew 488 percent from 2010 to 2011. What’s more, tablet ad impressions grew 771 percent. The company also saw ad impressions on its own network increase by 251 percent, a figure which includes both smartphones and tablets. Wrote Econsultancy:

“inMobi’s findings show that mobile advertising is becoming increasingly important. Data included in Econsultancy’s Internet Statistics Compendium reveals that mobile ad spending in EMEA will reach $2bn by 2015, putting it on par with North America,”.

Google, IBM, Microsoft and Intel post quarterly earnings

As TechFlash reported, Google, IBM, Intel and Microsoft all released their fourth quarter reports this week. While Google did not quite meet expectations, it surpassed $10 billion in revenue, a first for the company and an increase of 25 percent compared to their fourth quarter last year.

IBM’s net income was up 4 percent for the quarter, at $5.5 billion, and their revenue was up 2 percent from last year, to $29.5 billion. TechCrunch reports that “analysts expected earnings of $4.62 a share on revenue of $29.7 billion. So basically, sales missed but profits beat expectations.”

For their part, Intel’s profit increased by just 6 percent this past quarter, reported the New York Times, though their revenue “increased 21 percent to $13.9 billion, from $11.5 billion in the year-earlier period.”

As for Microsoft, the company “reported its second quarter 2012 earnings with record revenues of $20.9 billion, an 5% increase from the same period of the prior year,” writes TechCrunch, and likely got a boost from the holiday season.

31 percent of ad impressions are not seen

Findings released this week by comScore show that as much as 31 percent of ad impressions don’t even get seen.

“Of 69 percent of ads that were found to be ‘in-view’, 31 percent of online display ads weren’t seen by users”, writes Econsultancy. “Sometimes the ads appeared below the fold and users don’t scroll down the webpage far enough to see them. Other times ads that are placed above the fold are scrolled past before they have had a chance to load.”

2012′s online ad spend to surpass that of print

According to a report from eMarketer cited by AdAge, online ad spending is expected to eclipse that of print in 2012.

Last year, online ad spend grew 23 percent, reaching just over $23 billion. eMarketer forecasts that, this year, it will grow by 23.3 percent to over $39.5 billion. ”That will put it above total U.S. magazine and newspaper spending, which will fall 6.1% to $36 billion this year,” writes AdAge.

Tablet owners spend 21 percent more than other online shoppers

According to Adobe’s Digital Marketing Insights report, among online shoppers, those who use a tablet to make purchases spend more.

Tablet shoppers were found to spend about 20 percent more than users of desktop computers, and spent almost double what smartphone shoppers spend. Econsultancy has posted a comprehensive review of the studies main findings.


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